Kathryn McElroy is an award-winning Creative Director at argodesign, a design and invention agency in Austin, TX, where she envisions the future and develops products and strategies for a wide variety of clients. She is the author of Prototyping for Designers (O’Reilly) and has employed user-centered methodologies to create and iterate on impactful experiences in health wearables, AI interaction patterns, AI image recognition and training interfaces, and cloud development tools, while working on world-class design teams like IBM Watson Visioneering and IBM Mobile Innovation Lab.
Kathryn has gained recognition as one of Austin’s Top 50 Female UX Designers and as part of the Advisory Board for the inaugural Austin Design Week. She’s been featured in articles in Fast Company, Time Out New York, Architect Magazine, ArtInfo, Make Magazine, and the Visual Arts Journal.
Kathryn passionately teaches about the value of prototyping and testing assumptions throughout the design process, for both screen-based and electronic products. She loves introducing UXers to electronics as a prototyping tool, and her favorite part of this workshop is the delightful surprise a participant feels when she completes her first circuit. She can’t wait to show you how!
14:00 - 17:30Room 5
Prototyping Physical Products
Details coming soon...
14:00 - 17:30Room 2
Practical Jobs To Be Done: A Way Of Seeing
The concept of jobs to be done provides a lens for understanding value creation. It’s straightforward principle: people “hire” products to fulfill a need.
For instance, you might hire a new suit to make you look good at a job interview. Or, you hire Facebook to stay in touch with friends. You could also hire a chocolate bar to relieve stress.
Viewing customers in this way – as goal-driven actors in a given context – shifts focus from the psycho-demographic aspects to needs and motivations. Although the theory of JTBD is rich and has a long history, practical approaches to applying the approach are largely missing.
In this presentation, I will highlight concrete ways to apply the jobs to be done in your work. This will not only help you design better solutions, but also enable you to contribute to broader strategic conversations.