David Dylan Thomas
Founder, CEO at David Dylan Thomas, LLCDavid Dylan Thomas, author of Design for Cognitive Bias, creator and host of The Cognitive Bias Podcast, and a twenty-year practitioner of content strategy and UX, has consulted major clients in entertainment, healthcare, publishing, finance, and retail.
As the founder and CEO of David Dylan Thomas, LLC he offers workshops and presentations on inclusive design and the role of bias in making decisions.
He has presented at TEDNYC, SXSW Interactive, Confab, An Event Apart, UX Days Tokyo, UX Copenhagen, Artifact, IA Conference, IxDA, Design and Content Conference, Emerging Technologies for the Enterprise, LavaCon. and the Wharton Web Conference on topics at the intersection of bias, design, and social justice.
Inclusive Design
Creating a Bias-Informed PracticeThe Inclusive Design: Creating a Bias-Informed Practice workshop is intended to help you come up with systemic ways to mitigate bias in your design process.
It begins with the acknowledgement that our users have biases and so do we and asks how might we use design and content tools and methods to reduce the harm those biases might cause (or even use some of those mental shortcuts for good).
- Get experience using some of the methods (red team/blue team, ethical goal-setting, etc.) that lead to less-biased outcomes
- Get a game plan for making changes within your organization to gradually implement increasingly inclusive design
Summary agenda:
- The first section gives attendees a grounding in how bias works and focuses on the biases our users have and how to use design and content strategy to mitigate or leverage them for good.
- The next section focuses on internal, organizational biases and how they impact design.
- The final section focuses on our own biases as practitioners and establishing processes to mitigate those.
Turning Conflict into Collaboration
The Content Design of Civil DiscourseIn the current political climate, it seems like we’ve all but given up on productive, respectful discourse. However, there are simple design and content design choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues.
In this session we’ll look at real-world examples of how the way we phrase a question or design an interaction can have a huge impact on the quality of conversation, and the three rules they share.